Description

The Core Training Skills For In-House Trainers course provides participants with knowledge of the fundamentals of training design, development, and execution, and how to apply the skills in practical situations to enhance and acelerate learning.

Ideal Participant Profile

Newly appointed In-House Sales Trainers

Objectives

  • Use proven techniques to prepare and update training curricula in order to achieve objectives and cause the least disruption to the process.
  • Reinforce proven training implementation concepts and skills.
  • Provide the sales force with consistent and pragmatic product, procedure and selling skill training in order to significantly impact revenue generation.
  • Initiate valid tools to measure and report the impact of training so that areas for improved implementation can be identified and acted upon.
  • Use audience oriented presentation skills in order to enhance delivery of training.
  • Accelerate the uptake of sales associate learning through the application of the skills presented.

Endpoints

Participants will have demonstrated their capabilities to execute the following in simulation:

  • Follow practical approaches to creating and updating the training process for additions of new products, etc.
  • Practice effective approaches to presenting “Need To Know” product & procedure information throughout the training process.
  • Adapt the principles of effective adult learning to creating and implementing market, procedure, product and sales skill training.
  • Create testing and reporting approaches that will provide valid assessment & feedback regarding recall of information reps “Need To Know” to do their job.
  • Discuss and identify areas in which to enhance presentation delivery style.

Blended Learning Support

  • 2-Day Facilitated Workshop
  • Personal Workbook
  • Personal Improvement Goal Setting Tool
  • “Memory Jogger” Reminder Cards
  • Digitized copies of all practical worksheets used during the session
  • Individual Coaching

Measurement

We have proven that the best way to determine improvement of new skills and knowledge is to measure progress toward objectives at routine intervals. We recommend measurement tools that serve to reinforce and track progress to mastery during training and post-training as well. The goal of routinely measuring progress is to recognize continuous improvement with positive feedback to the learner as well as provide opportunities for immediate corrective feedback as necessary.